Open-source customer engagement. Automate transactional and marketing messages across email, SMS, mobile push, WhatsApp, Slack, and more 📨
Open-source customer engagement
Docs | Discord | Demo App | Contributing
Dittofeed is an omni-channel customer engagement platform. Create automated user journeys to message users along any channel: email, mobile push notifications, SMS, WhatsApp, Slack, and more. We’re an open source, dev-friendly alternative to platforms like OneSignal, Customer.io, and Segment Engage.
- 1️⃣ Connect user data via Segment, Reverse ETL, or the Dittofeed API ⛓️
- 2️⃣ Create highly customizable user segments with multiple operators 🧍🏽♀️🧍🏻♂️🧍🏾
- 3️⃣ Design messaging templates using HTML, MJML, or Markdown 👨🏻🎨
- 4️⃣ Automate user journeys with a powerful, easy-to-use GUI interface 🛩️
- 5️⃣ Integrate with major ESPs like Sendgrid and Amazon SES 🏰
- 6️⃣ Track and analyze message performance from the dashboard 🎯
Dashboard Views
Journey Builder
Segmentation
Template Editor
Architecture
Visual Diagram
For the full dashboard experience, play around with the demo app.
Quick Deployment
Click Deploy to Render below and follow the prompts to deploy Dittofeed on Render. See the “Self-Host with Render” docs for more info.
Roadmap
☑️ = in development | ✅ = in production
Q4 2024: Oct 1 to Dec 31
| Feature | Purpose | Status |
|---|---|---|
| Low code template builder | Allow members to build email templates in a low-code interface without manual encoding in MJML. | - ✅ |
| Embedded components (private beta) | Enable embedding of Journey Builder, Segment Builder, Template Builder, etc., into third-party apps. | - ✅ |
Q1 2025: Jan 1 to Mar 31
| Feature | Purpose | Status |
|---|---|---|
| Replace Prisma with Drizzle | Enhance memory efficiency and stability. | - ☑️ |
| Identity resolution | Enable joining of users based on traits or behavior. Important for identifying anonymous users post sign-up/sign-in. | - ☑️ |
| Embedded components (public release) | Implement internal dashboard for embedded low code components. Write great docs. Create demo projects. | - ☑️ |
| Expand Emailo functionality | Add more commands to the low code email editor command palette to improve email editing experience. | - [ ] |
| Deprecate Postgres user property & segment assignments | Improve computed properties efficiency. | - ✅ |
Q2 2025: Apr 1 to Jun 30
| Feature | Purpose | Status |
|---|---|---|
| LLM Integration | Drive quicker, easier generation of journeys, segments, and templates. | - [ ] |
| Stripe integration | Sync customer data between Stripe and Dittofeed. | - [ ] |
| User grouping | Provide a way to represent a collection of users (e.g., club, company, team) for segment membership conditions. | - [ ] |
| Git-based resources | Track changes, audit, and transfer resources between workspaces. | - [ ] |
Developer-centric
Beyond having industry-standard GUI tools, we focus on developer happiness with first-in-class dev-focused features:
- Branch-based git workflows that support messaging campaign version control.
- Write email templates in your favorite editor, checked into git - not in an unversioned web based IDE.
- Testing SDK to test your messaging campaigns in CI. No more manually QAing them in production.
- Self-hostable. Protect your sensitive PII inside of your own VPC. Avoid volume-based pricing.
- Journey monitoring and alerting.
More to come…
Support
If you’re interested in trying us out, please get in touch!
Contributing
For instructions on how to run Dittofeed locally and contribute to this project, see Dittofeed’s contributing docs.
License
MIT licensed, and free forever.